We partner with a number of independent workshops in the UK to provide service locations that are the most convenient for our customers in the event of a warranty or service incident. We are also open to working with competent shops that are local to you, should you know of one.
The warranty covers manufacturing and materials defects, but does not cover:
Damage resulting from normal wear and tear, misuse or accidental impact (including but not limited to scratches, chipping of the crystal or wearing of PVD coatings).
Unauthorized repair or modification work.
Bracelets or accessories.
Water infiltration due to failure to secure screw-down crowns or submergence at depths exceeding the rated water-resistance.
Please get in touch if we can be of assistance.